Privacy Policy
Last Updated: March 11, 2026
Welcome to Big Loans Private Limited ("Company", "we", "us", or "our"), operating www.bigloansindia.com (the "Platform"). This Privacy Policy explains how we collect, use, store, and protect your personal information.
Important: By using our platform, you agree to this Privacy Policy.
1. Introduction
1.1 Scope
This policy applies to all users who access our website, mobile app, or services.
1.2 Legal Compliance
We comply with the Information Technology Act, 2000, Digital Personal Data Protection Act, 2023, RBI guidelines, and SPDI Rules.
2. Information We Collect
2.1 Personal Information
- Name, DOB, gender
- PAN, Aadhaar (masked), passport
- Email, mobile number
- Address & employment details
- Income proof, salary slips, ITR
2.2 Sensitive Data
- Bank account details
- IFSC code
- Credit score & financial data
2.3 Technical Data
- IP address, browser type
- Device info & OS version
- Usage data & site activity
2.4 Third-Party Data
- Credit bureaus (CIBIL, Experian, Equifax)
- KYC verification partners
- Public databases (with consent)
3. How We Collect Data
3.1 Direct Collection
- Registration forms
- Loan applications
- Email & phone communication
- Document uploads
3.2 Automatic Collection
- Cookies & tracking tools
- Server logs & analytics
- Google Analytics
3.3 Partner Sources
- Banks & NBFCs
- Credit bureaus
- Verification agencies
4. Purpose of Data Usage
- Loan processing
- KYC verification
- Credit assessment
- Service improvement
- Marketing (with consent)
- Legal compliance
5. Cookies & Tracking
5.1 Types
- Essential cookies
- Analytics cookies
- Marketing cookies
- Functional cookies
5.2 Management
You can manage cookies through browser settings or opt-out tools.
5.3 Third-Party Tools
- Google Analytics
- Facebook Pixel
- LinkedIn Insight Tag
6. Data Sharing
6.1 Shared With
- Lenders & NBFCs
- Credit bureaus
- KYC partners
- Service providers
- Legal authorities
6.2 Important Note
We do NOT sell your personal data to marketing companies or data brokers.
6.3 International Transfers
All data is processed within India.
7. Data Security
7.1 Security Measures
- SSL encryption (HTTPS)
- Secure document storage
- Role-based access
- Multi-factor authentication
7.2 Data Retention
- Loan data: 7 years
- KYC documents: 5 years
- Logs: 1 year
8. Your Rights
8.1 Rights
- Access your data
- Correct errors
- Request deletion
- Withdraw consent
8.2 Contact
Email: privacy@bigloansindia.com
8.3 Opt-Out
You can unsubscribe from marketing anytime.
9. Grievance Redressal
- Email: info@bigloansindia.com
- Escalation: escalation@bigloansindia.com
- Response time: 7 business days
10. Children's Privacy
We do not collect data from individuals under 18.
11. Third-Party Links
We are not responsible for third-party privacy practices.
12. Policy Updates
We may update this policy. Continued use means acceptance.
13. Contact Information
Big Loans Private Limited
Email: info@bigloansindia.com
Address: A-818, Sun West Bank, Opp. City Gold Cinema,
Ashram Road, Ahmedabad, Gujarat - 380009
Website: www.bigloansindia.com
14. Governing Law
This policy is governed by Indian law. Jurisdiction: Ahmedabad, Gujarat.
By using our platform, you agree to this Privacy Policy.
Last updated: March 11, 2026